![]() Server outages can happen very suddenly and without warning. No outages? Make sure the app is up to date If you're at home, you can try restarting the router to fix your connectivity issues. If it looks like the connection is weak, usually indicated when the symbol displays only one or two bars, you might want to switch to a stronger network. The solution is to check your device's network connection by looking at the wifi symbol in the upper-right corner. Your track list might be grayed out, the play button won't work, and there may be error messages that say you're offline. If your device doesn't switch to mobile data, and your internet connection goes out, Spotify will basically become non-responsive. The switch shouldn't cause any problems as you use Spotify, but be careful: The app can easily burn through any data allotment you have with your provider, which can get expensive if you get hit with overage charges. Most likely, if the network you're using goes out, then your device might automatically switch to using mobile data instead. Spotify Premium users can save playlists for offline listening, but free users have to be connected to the internet at all times to get to their music. Once you've fully shut down the app, open it and log in again with your fingers crossed.
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